What in God's Name

From the Sunsets Department to Miracles, Heaven Inc. has the Earth covered -- unless, that is, someone is away from their desk. But these days the CEO is kind of disillusioned. God knows he should be trying to stop terrible events from happening on Earth, but he finds himself watching the church channels on satellite TV. His top priority is the team of angels he's asked to get Lynyrd Skynyrd back together.

Meanwhile, Eliza has been promoted from the Prayers Department to Miracles, and Craig, the only other workaholic in Heaven, has to show her around. Eliza is shocked by the casual attitude of her new colleagues. And she's furious when she discovers that God has never looked at, let alone answered, a single prayer. So she does something no one has ever tried to do before, and it could be the end of the world...